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7th November 2025
Support Closure - 09/11/2025 - 10:00 AM until 7 PM
  Advance Notice: Temporary Support Closure As part of our annual scheduled closures, all Support channels in Discord will be unavailable during the following periods: • Sunday, 9 November – 10:00 AM to 7:00 PM GMT• Tuesday, 11 November – no later than 10:50 AM until 12:00 PM ...
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18th October 2025
Linking your Discord Account to our Billing Panel
Discord Account Linking We've recently added support for linking your Discord account to our Billing panel. Verification and the successful linking of your account will grant access to certain locked areas of the server reserved for customers and trusted contributors.    What can you gain from linking your account? Once you've linked your ...
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25th August 2025
Updates to Support and Ticketing
Updates to Support and Ticketing Over the last couple days there has been many conversations about how we can work to improve our support systems, and improve our community, and others time with our company. We've updated our ticketing softwares, and introduced a new system. HESK Helpdesk We've introduced this as an effort to better manage our ...
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8th August 2025
Maintenance over - Welcome back!
Servers Restored - Welcome Back! We're pleased to announce that all customer servers/services have been successfully restored. If you were a previous customer with us, your server is now back online and ready for use.   What's Been Done Server migration complete: All customer servers have been successfully migrated to our updated ...
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